Resolution Time Compliance

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Home > Government > Accountability & Transparency > Key Performance Measures > Maintenance Services Performance Measures > Resolution Time Compliance

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Metric Definition:

Measures the compliance rate of Maintenance Services in completing work requests in the times specified.

Quarterly Performance:

The resolution time compliance for Maintenance Services in Quarter 1 was 100% (32/32). This is above the benchmark compliance rate of 90% and is consistent with the resolution time compliance averages from previous quarters.

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City of Centennial
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